iMile: The Last Mile Delivery Company, Expanding Its Growth - MENA startups, innovation, and tech news


iMile: The  Last  Mile  Delivery  Company, Expanding  Its  Growth

iMile: The Last Mile Delivery Company, Expanding Its Growth

With the advent of e-commerce in Egypt, local businesses are concentrating their efforts on establishing methods to improve online commerce. iMile is well-positioned to serve the expanding e-commerce environment in the country as a platform that delivers high-quality first-mile, international mile, and regional last-mile delivery services.

iMile is a logistics startup that works on both B2B and B2C segments to enable Chinese merchants to sell on platforms like Noon and Amazon. It was founded in 2017 by Rita Huang, the former CTO of Alibaba-Meraas cloud computing joint venture in Dubai and also the former country manager for Huawei in the UAE.

The firm also provides Chinese merchants with order fulfilment warehouses in the United Arab Emirates and Saudi Arabia. iMile is now active in the United Arab Emirates and Saudi Arabia, with two R&D centres in Shenzhen and Hangzhou, China.

iMile employs 700 people in the UAE, Saudi Arabia, and China. Last year, the firm saw a tenfold increase in new bookings over the previous year. Amazon, Noon, Mumzworld, Shein, and Club Factory, among others, are among the company’s clients.


iMile in the Middle East’s premier advanced logistics technology business, helping global and regional e-commerce brands increase performance, visibility, and transform transportation into a competitive advantage. iMile perfects the whole last-mile delivery experience using its unique technologies. iMile provides merchants throughout the world with the tools they need to improve the consumer experience by providing real-time insight and data analytics. Shein and Club Factory, for example, rely on iMile’s software and experience to ensure that consumers get their orders when and how they want them, resulting in loyal customers and cheaper service costs.

“According to some observers, logistics is out of style right now. We see tremendous potential as a next-generation firm. In the following months, our primary goals will be to improve iMile’s technical competence, customer experience, and acquiring fresh talent.” RITA HUANG, IMILES’ CEO AND FOUNDER, said.

According to the 2019 MENA E-commerce Report, which was co-authored by Google and Bain & Company, while the MENA e-commerce market, which was valued at $8.3 billion in 2017, is growing at a 25% annual rate, a slew of issues are impeding the sector’s true reach, including inaccurate addresses, insufficient logistics infrastructure, and a heavy reliance on cash-on-delivery.

“Our goal is to assist companies in achieving accurate and timely delivery outcomes for their customers, as well as to provide our consumers with an unrivalled delivery experience from the time they make an order until it arrives at their door. “Technology is critical in enabling this possibility,” Huang stated.

iMile is the delivery partner of choice for several Chinese cross-border e-commerce merchants and regional shops, and it is now preparing to expand into six additional countries across the Middle East and North Africa, including Egypt and Morocco.

A venture capital company involved in China’s logistics industry-led $10 million in Series A investment to iMile, a Dubai-based last-mile delivery start-up. The new funding will be used to hire more employees and grow iMile’s presence throughout the Middle East.

“The investment will be utilised to accelerate development and expansion of the company’s team and operations across the region, especially Saudi Arabia, Kuwait, and Egypt,” said Huang.

Huang also announced intentions to invest in a brand-new research and development centre in the Middle East, to promote knowledge and capacity building for the region’s technological expertise.

According to reports, an undisclosed venture capital firm operating in the Chinese logistics industry led the fundraising round for iMile.

iMile was named as one of Forbes Middle East’s Top 50 start-ups in 2020.

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